The Lucky Star Privacy Guarantee

Table of contents

The Lucky Star online in Malaysia protects the personal and other information of all users. We understand that users share data related to real money and identity. That’s why we use data protection measures so your information is shared and stored safely.

We also have policies that allow you to select what data we collect or not, with an exception of necessary information that we require to run a casino. We’ll explain what data we collect, why we do it, and other details.

What’s User Information?

Lucky Star stores user data for a few reasons. Ths action lets us improve security, personalize gaming options, and generally understand what functions to add to satisfy clients.

Here’s the type of data that we collect:

Personal data. We need essential details like name/surname, email, phone numbers for registration. We don’t store verification data;
Non-personal data. These are technical details like device type, browser version, etc.

These details help us prevent fraud and comply with laws in Malaysia.

Personal Information

We collect personal data because it’s necessary for account creation, identity verification, security, and law compliance. Info like name, email, phone number allow us to filter through fake accounts. Email is also necessary to verify the account and protect withdrawals.

We use encryption to protect this data. Lucky Star complies with international regulations, so your personal details aren’t shared with anyone else.

Other Data

Lucky Star gathers non-personal data to improve functions. Your device type, operating system, browser version, and IP address help us prevent unauthorized access. Cookies help us understand what offers/games are more interesting for you.

Aggregate data helps analyze trends, improve game performance, and develop new features. It’s the type of info that you can decide not to share, but it helps us provide better services. Contact our team if you want to learn what type of information you can request not to collect.

The info that we get helps us personalize our services for users. We can also improve security, prevent fraud, and guarantee that there’s no terrorism-funding or money-laundering on our platform. Thus, it’s safe to use it for everyone.

The site tracks your preferences, so it recommends relevant games and promotions. Advanced security measures detect suspicious activity and prevent fraud. Non-personal info helps us optimize website speed, fix errors, and develop better features.

Legal Aspects at Lucky Star

Lucky Star processes user data legally in Malaysia. We follow financial and gaming regulations that require transparency and security. Users give explicit consent when they register.

The site collects personal data for identity verification, fraud prevention, and payments. The casino complies with the Personal Data Protection Act (PDPA) to keep user information safe. Players can request data access, corrections, or removal when they contact our support.

Safety Protocols

Lucky Star protects user information with advanced security measures:

SSL encryption. The website encrypts user data to prevent unauthorized access. Simply put, encryption distorts data if someone tries to access information;
Firewalls. The system blocks cyber threats as it monitors traffic. Hackers can’t breach the server or access sensitive info;
Safe payment gateways. They process transactions through verified payment providers. This method helps us protect financial details.

We upgrade security systems regularly to protect players when they access their accounts at Lucky Star.

Usage of Cookies

We use cookies to improve services, add functions based on clients’ preferences, etc. These are common types of cookies that we use:

Session cookies track logins and expire when users leave;
Persistent cookies store user preferences for faster access;
Analytical cookies collect anonymous info about site performance;
Marketing cookies personalize ads based on activity.

Users can disable non-essential cookies in browser settings, but security ones, as we need them to protect clients.

Privacy Terms Updates

We inform clients about updates of privacy policy. We modify data protection rules to comply with new regulations, so we must adjust if there are legislative changes in Malaysia or internationally. Users get notified by email and through a website notice in their account section.

Our Privacy Support

Players can contact our Star Lucky Casino support team through an email: [email protected] for detailed questions. Live chat on the website provides immediate assistance 24/7.

📝 Can I update or change my details in the Lucky Star system?

Yes, you can change some of the information online in your profile. Request other changes through support.

🔒 Does the casino encrypt my data?

Yes, the platform uses encryption. It also uses safe getaways for payments and firewalls.

🌍 How is data transferred internationally?

The platform sends information through encrypted channels. This method prevents unauthorized access.

📄 Can I get a full copy of my information?

Yes, clients can ask the support for help.